When you clone a WorkGroup – what doesn’t clone?

 When cloning a Workgroup, there are a few things that don’t clone:

• Quick action selections in campaigns (you won’t see Quick Actions unless you select these)
• All 3 Quick Actions sections are mandatory in the clone even if they weren’t mandatory in the original
• the main menu (you get the default – any customization doesn’t clone)
• marketing activities
• Lead-Xpress email content
• Lead Nurturing tracks
• round robin queues
• email history
• weblinks
• email marketing campaign history
• order of fields in terms of page customizations (label set is preserved)
• enabled / disabled fields
• workflows are all paused
• images on custom forms are not cloned
• email verification
• security levels
• some reference tables (opportunity sales stage for example)
• Archived Records don’t clone (but the archived records do count toward the record limit for cloning)
• View Profile & Review & Take Action views are enabled even if they were disabled in the original WG
• does not remember the setting to remove links at the bottom of the page

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