How can I download the mobile phone number – I don’t see it in the list of downloadable fields.

To add any field to the list of downloadable fields you’ll need access to Administration.

  • Go to Admin
  • Then click on Customize Screens & Fields / Record Mgmt 
  • Click on Manage Downloadable Fields

On the Available fields for downloading click on the Add New Field button and scroll through the list of fields until you see the Mobile Phone field, click on the field and click submit.

You can confirm that the mobile phone field has been added by paging through the fields until you find LeadDB.Mobile_Phone (see below).

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